If you're unable to log in to STLFLIX, you have the option to reset your password via email. In case you can't recall the email address you used during registration, our support team can assist you in recovering your account by providing additional details.
Reset your password by email
Enter your email address and select Send Email.
Follow the steps in the password reset email you receive. The email will typically arrive within a few minutes. Once click in the link received, you'll be asked to create a new password.
Link expired
The link in the email will expire after 24 hours. You can send yourself another email from
Didn't receive the e-mail
Please make sure to thoroughly check other folders such as spam, junk, and promotions, as well as any email filters you may have configured.
If you're unable to locate the password reset email in your spam folder, consider adding [email protected] to your list of contacts. Once added, attempt to send yourself another password reset email.
In the event that you still haven't received the password reset email, it's possible that there is a delay with your email provider. We recommend waiting for approximately 5 hours and then checking your inbox once more.
Link doesn't work
Make sure to delete any password reset emails related to STLFLIX that you may have sent to yourself.
Once you have deleted those emails, please try to clear your browser cookies/cache.
Enter your email address and select Send Email.
Now, switch back to your email account and carefully follow the steps outlined in the new password reset email you receive from STLFLIX.
If you still face difficulties, consider using a different computer, mobile phone, or tablet to access your email. Once logged in, click on the provided password reset link to proceed.
Recover your account info using billing information
If you are billed by STLFLIX but forgot your email address.
Send us a message using our live chat.
Select send us a message > Chat with support 👨🏻💻
Provide to our agent the Transaction ID; Full name and the date you were charged.
Our agent are going to do their best to help you.