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Support to the STLAcademy Students
Support to the STLAcademy Students

Contact the Support Team with any questions or problems.

Gabriel de Holanda avatar
Written by Gabriel de Holanda
Updated over a week ago

At STLAcademy, we understand the importance of efficient and accessible support. Therefore, we offer several service channels to ensure that your questions are clarified and that you have the best possible experience with the Fearless Printing Method course.

1. Live Chat at STLFLIX's Platform

For immediate assistance, you can use Live Chat on our STLFLIX platform. Follow the steps below to access it:

  • Access STLFLIX's Platform

  • Click on the chat icon in the bottom right corner of the screen.

  • Type your question or request in the text field.

  • Wait for someone in our team to answer.

Live Chat is ideal for quick questions and immediate assistance.

2. Service via WhatsApp

For support via WhatsApp, contact +55 47 9290-7568. You can send your questions or requests at any time and one of our representatives will respond during opening hours.

3. Service via E-mail

If you prefer, you can send us an email at [email protected]. This option is ideal for more detailed requests or when you need to attach documents or images related to your question or problem.

​Tips for Effective Service

  • Be specific: detail your question or problem so that we can offer the best possible solution.

  • Centralize your request: to avoid communication gaps and ensure effective service, we recommend that you choose and use only one service channel for each specific request. This helps our team to monitor and answer your questions in a more organized and efficient way.

  • Provide relevant information: If possible, include information such as registration number or specific course details.

  • Please be patient: our team strives to respond to all requests as quickly as possible.

STLAcademy is committed to offering the best learning experience. Don't hesitate to contact us through any of these channels whenever you need.

We are here to help!

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